The legacy way of charging insurance operators is, frankly, broken. We priced Shorekeeper the way we'd want to be priced — transparently, predictably, and aligned with your growth instead of feeding on it.
Most insurance operations platforms quietly charge 1.2% – 1.8% of your gross written premium. Your book grows — their fee grows with it. Forever. That's not a software deal. That's a tax.
Of every rand of GWP you collect — paid to your software vendor, in perpetuity. On a R 200M book that's R 3.6M a year, just to keep the lights on.
A predictable monthly subscription plus a modest utilization fee — tied to what you actually use, not to what your clients pay you. Growth compounds to you.
Simple, transparent, and priced so that when you grow, your margin grows too.
Covers the platform, every module, every user. No per-seat tax, no nickel-and-diming on features. You pay one transparent monthly fee, tied to the size and complexity of your operation — not to your premium income.
A small, transparent fee per active policy and per claim processed — capped and metered monthly. It covers the infrastructure your clients actually use (WhatsApp message volume, storage, compute) and nothing else.
Take a mid-sized UMA with R 200M in gross written premium, around 12,000 active policies and 2,400 claims a year. Here's what the math actually looks like.
Your contract ceases to feel like a subscription — and starts to feel like a growing, silent overhead. Our pricing does the opposite: as you scale, the fee as a percentage of GWP falls.
Claims, Tides, WhatsApp and Compliance — all four modules, always on, across every plan.
Handlers, brokers, admins, read-only reviewers, assessors. Add them as your business needs them. No per-seat tax.
EVE on WhatsApp for your clients. EVE in Tides for your handlers. No separate "AI tier" — she's the platform.
WhatsApp Business, bank files, accounting exports, data warehouse APIs. No "enterprise-only" surprises.
Every improvement we ship — on every plan. No upgrade paywall for the features that matter next year.
Real humans, in your time zone, who understand how a UMA actually runs. Not a Zendesk conveyor belt.
Because it's the wrong incentive. Charging a percentage of GWP means your software vendor makes more money as your book grows — without doing a single thing more. Our job is to build great software, not to earn a silent royalty on your business. If we're worth it, you'll pay for the product. If we're not, you shouldn't pay more just because you grew.
A small, transparent fee tied to metered usage — active policies on the platform, claims opened per month, WhatsApp message volume, storage. We show you the meter in real time. Every tier has volume breaks, and the per-unit cost falls as you scale.
Annual contracts are standard, but we don't lock clients in with long-term deals. We'd rather earn the renewal every year.
Volume breaks kick in at every major threshold — for policies, claims, and messages. The bigger you get, the lower the effective rate per unit. The total fee goes up with scale, but far, far more slowly than a percentage-of-premium model.
Yes. Book a call with Opendoor Software — we'll model pricing against your actual book, claim volume and broker count, and put a written proposal on the table within a few days.
Opendoor Software is the company that builds Shorekeeper. We're a South African software firm focused on modernising regulated industries. Read more about us →
Share a rough GWP, policy count and claim volume — we'll come back with a fair, fully-transparent quote inside a few business days.
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